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Guide to: What is Proper Etiquette?
Dining Etiquette | Dress Etiquette | Social Etiquette
Dining Etiquette: back to the top
Dining habits can be something to fear, but remembering a few basic
tips can save you. It is important to get familiarized with such
situations because oftentimes business professionals will conduct
business and/or interviews over a meal, or in a setting for which
food is served.
The Table:
- Wait until the person of highest seniority sits before taking you
do.
- As you seat yourself, place your napkin on your lap immediately.
If the napkin is in a goblet, this means a server will place it on
your lap for you.
- Do not take anything off of your plate, or start eating, until the
host (or person of seniority) begins.
Utensils:
- If there are several forks, spoons, and knives placed around your
plate, use the outside utensils and work your way in towards the
plate.
- Drinkware is always placed to the right of your plate, your bread
plate will be to the left
(remember by making a "b" and a "d" with your fingers)
- Once a utensil is used, it must remain on the plate until it is
cleared by a server. (NEVER re-use utensils)
- If your utensils are not in use, but you are still using them
during a course, place them slanted across the right side of the
plate.
- As a signal to a server to clear your plate, place your knife
parallel to the edge of the table at the top of the plate.
- When using a stirring spoon for coffee, rest spoon on the plate
beneath the cup.
- If you must leave the table, excuse yourself then leave your
napkin on your seat, not the table.
During The Meal:
- Do not order before the host.
- Let the host decide whether or not appetizers or dessert is
ordered.
- In situations such as recruiting, or when meeting with superiors
and/or clients and alcohol is being consumed, try to limit yourself
to one drink. It is better to be safe than sorry in a professional
setting.
- Try to avoid foods that are difficult to eat, or will hinder your
ability to conversate. In business, there is often an agenda for
which conversation is expected.
- Whoever does the inviting is responsible for the bill.
*** Do not go to these events on an empty stomach: you are expected
to 'accomplish' something by being invited to the event, do not
think the meal is your first priority. There is nothing less tactful
then ordering seconds or eating more than everybody else at the
table.
Dress: back to the top
It is always better to be over-dressed than underdressed. Stay
conservative. It shows respect for the indivdual or company that you
have respect for them and that you can be taken seriously.
Try to imitate what others will be wearing. If interviewing, do not
be afraid to call and ask someone what the dress code is.
For Men-
- Business Casual: khakis or dress slacks; button down shirt; polo
shirt; leather belt (color to match shoes); dress socks
- Professional: dark suit; pressed shirt (stay with neutral colors-
blues, white, black); tie (color that matches suit and shirt, stay
away from busy patterns); polished leather shoes
For Women-
- Business Casual: khaki pants, skirt, or dress slacks; pressed
shirt; sweater/cardigan; closed-toed leather shoes
- Professional: dark suit (skirt or pant); pressed shirt or light
sweater (silk or blend); nylon hoisery; closed-toed leather shoes
(color to match purse)
*** Use the two inch rule: If the skirt is shorter than two inches
above the knee, it is too short); Never wear sleeveless shirts
Social Interaction: back to the top
First impressions count! Have you ever heard that the first 30
seconds can determine somebody's impression of you? It is incredibly
important to polish up on manners and conversational habits so that
your interaction portrays an aire of professionalism and politeness.
First Words:
- When you meet someone for the first time, thank them. (ex.
attending the event, meeting with you, fitting this into their
schedule, etc.)
- Wear your name-tag on the right side of your chest. When shaking
hands, this way your name can be seen and others do not have to
search for it.
- Make sure you speak clearly and greet individuals with eye-contact
and a firm handshake.
- Always address a person formally until they tell you otherwise.
(ex. Dr., Mr., Ms., etc.)
- It is important to remember an individual's name. To help you with
this, try repeating their name to them at introduction. (ex.
Professional: "Hello, my name is Tim." You: "Hi Tim it's nice to
meet you, I am Susan.")
Poise:
- Be on time!!! Use this rule: If you are early, you are on time. If
you are on time, you are late.
- Stand up straight, with your head up. You must portray a sense of
confidence- you will get nowhere staring at the ground.
- Be attentive to your surroundings: scan the room and know what is
happening. When in conversation, keep eye-contact with the person
speaking.
- Always shake with your right hand. If you must be holding things,
do so with your left hand.
- When receiving awards, or anything in general, always shake with
the right, receive with the left.
- If you are arriving alone, or are left alone in a social situation
do not panic. Try and make eye-contact of make yourself available
for others to approach you.
- Do not be afraid to approach somebody, unless it looks like a
personal conversation or if the participants are heavily engaged in
their conversation.
Communication:
- Make sure your cell-phone is silent, or off. There is nothing more
distracting and rude than a phone call interrupting conversation.
- When communicating, be alert. Ask questions, and reinforce your
attention with facial expressions and/or body gestures that are
subtle but not distracting.
- When introducing others, introduce the person of lowest seniority
first. In the case that you are introducing a client, introduce them
first for they are most important.
- If a person is entering a conversation, make sure you introduce
them and give them a brief re-cap of what was being talked about
before their arrival. This will make them feel comfortable and at
ease.
- Avoid interrupting others at all costs. If you must interrupt in
the middle of a story, excuse yourself then direct the conversation
back to that person, and apologize for interrupting again.
- Try and avoid talking about yourself too much, this will make you
come across as "self-centered." At networking events and/or
professional engagements, you are not the main attraction, try and
fit in.
- Keep the conversation positive. Never speak negatively about a
person, thing, or situation. This is incredibly unprofessional and
you may lose the trust of the individual you are speaking with.
- NEVER talk about: money, an individual's compensation/salary,
politics, religion, personal issues, etc. If you would not talk
about it with your parents, do not bring it up in front of
strangers.
*** If you are put in the position to speak about the above
subjects, try and keep your opinions neutral and read the
individual's reaction. Do not push the envelope or anyone's buttons.
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GAAP Snack
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Date:
4/05/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 103
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Info:
WSCPA: Mark Peterson
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GAAP Snack
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Date:
4/12/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 102
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Info:
Becker: Robbie Dahl
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GAAP Snack
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Date:
4/19/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 102
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Info:
Xversity: Luke Martin
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GAAP Snack
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Date:
05/03/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 103
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Info:
Alaska Air: Brandon Pedersen
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GAAP Snack
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Date:
05/10/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 103
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Info:
Puget Sound: Bob Gleason
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GAAP Snack
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Date:
05/17/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 102
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Info:
PwC: Brianne Belur
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GAAP Snack
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Date:
05/24/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 103
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Info:
KPMG: Paige Haapala
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GAAP Snack
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Date:
05/31/07
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Time:
12:15pm-1:25pm
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Location:
Pigott 102
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Info:
Year End Function!: Michelle Etchart
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